Residential Customer Testimonials

It was an excellent experience from start to finish. They took extremely good care of our move! They packed extremely well, wrapped all pieces of furniture and worked very hard in extremely hot and humid conditions. All members were polite and hard working.

Ann W.

We have just completed our office move and had the opportunity to work with James McDonnell and Tom Novack.

As is expected with any move, it is always a very stressful time as well as logistical and detail intensive. James' planning and taking into consideration every level of detail was spot on.  I am happy to say that he correctly projected that the move could be done within the short time frame. Other movers claimed it was impossible.

The move was as we had hoped it would be - on time, organized, thorough and efficient. Tom was just wonderful at supervising a very efficient and professional group of movers and ensuring that all items were packed and delivered safely without any damage.  We really appreciated his hands-on approached and availability to find solutions when needed. And he finished the entire move within the time frame projected!

We also appreciated the next day post-delivery visit by Tom and James to ensure that all items were in their rightful place.  You have a great team - we would work with this group again.

Diane W.

We wish to express our sincere appreciation for the exceptional advice and assistance you, and all your colleagues at Interstate, provided us during our recent move from Burke, Virginia to San Diego, California.

As you know, the Interstate van arrived at our new residence as scheduled on February 11th and unloaded all of our belongings in a highly professional manner with courtesy and without a single mishap. The following day, our remaining belongings were moved from our rental residence to our home, again in a professional manner without a mishap.

Mike and Sheila M.

IT WENT GREAT!  I obtained packing and moving estimates from four companies before making a decision.  It was difficult because I had never moved so much stuff across the country.   I selected Interstate Moving and Storage based on their estimate and the comprehensive services offered.  They even took care of obtaining parking permits since we lived on a busy street.  INTERSTATE is a TERRIFIC COMPANY with outstanding employees.  Virtually everything made it to Colorado in excellent condition, including a number of delicate (and quite valuable) sculptures, fine Waterford crystal, silver, jewelry, marble topped antique side board and two wash stands, rugs, lamps, dishes, paintings and carved wall hangings, everything!  Nothing was broken. The packers (led by Porsche) were the very best.  They worked hard all day, and were very respectful and patient.  Porsche packed liked she was packing for the Queen of England.  Nobody could have done it better.  I had about a dozen pieces of original artwork, ultra fragile sculptures and they all made it in PERFECT condition!  Absolutely perfect.  Not a single little finger broken.  She carefully floated each one in bubble wrap and popcorn in individual oversized boxes. 

On DAY TWO, the heavy movers arrived to move the furniture and the dozens of boxes packed the day before.   I was impressed with their energy, physical strength and outgoing personalities.  In addition, I was impressed with their ability to solve problems.   Fox example, there was a very large desk upstairs that had to be disassembled and moved over an outdoor railing as there was no way it would go down the stairs.  The movers removed the screens and doors where necessary and put it all back just the way they found it.  

In addition, their office staff was excellent.  The woman who provided the estimate (Kim Woods) for Interstate had a friendly, outgoing personality and was willing to negotiate in good faith.  She even dropped off used boxes ahead of time so I could start packing, and she showed up on moving day to make sure everything was going as it should.   
The representatives Interstate were honest, patient, competitive, and persistent, but never pushy.   Incidentally, the owners of Interstate are also donors to the Salvation Army, one of my favorite charities, something I found out quite by accident, but it did help me make the decision between the last two very competitive bids. 

When our furniture and personal effects arrived in Colorado the movers on this end were excellent, too.  All of the boxes and other items were carefully numbered so that we knew everything arrived here.  They covered the floors and banisters with cardboard and packing blankets to make sure nothing was scratched.  They were happy and hard working and they got it all in in only about 6 hours.  They never stopped until it was done. And they put everything together and moved it to the positions I requested.

Overall, they are an A+ moving company and I highly recommend them.  They did what they said they would on exactly the days they said they would do it.  I know there are cheaper companies out there, but if you want a professional move, and peace of mind that your things will be treated with the utmost care, this is the company you want to hire.  They are definitely worth it.

Angie W.

As hard as it is to move after 34 years in the Washington area – leaving good friends, co-workers and the many great organizations- Interstate Van Lines made it so simple. Thank you!

Thanks to the team for packing everything, and after unpacking not a single item harmed! Amazing! From managing the inventory to lifting boxes to putting together furniture, our driver was the most dedicated, hard working and courteous person I have ever met. Every box, every piece of furniture, every item was checked in and checked out for a perfect move.

Thank you, Interstate, for doing it right: on time and with the best service you could only dream about until you see it is for real.

Once again, thank you for making a once in a lifetime move so special and carefree.
 

Patrick and Martha D.

Request a Residential Moving Estimate

Moving To:

 

International Move

2015 Outstanding Corporate Citizenship Awards Winner