Residential Customer Testimonials

Driver and crew were told that my wife had very recently passed away, and that I was alone to take on the complete move-in.

Their courtesy and sensitivity were superb. I greatly appreciate the numerous instances where they went out of their way to help me with difficult aspects of the move-in. I couldn't be more appreciative. "Gold Stars" to all.

Rob W.

First, let me say I was a little shocked to learn that there was over 11,000 pounds of stuff on this move!  Five and a half tons of a lifetime!  Needless to say, I was also taken back at the cost, but considering the effort involved, I was hoping everything was featherweight.

I want to thank you Kim for your effort in trying to do what you could to lower the price.  Given our situation, it was much appreciated despite the increase in cost resulting from the increase in weight.  You were very professional and helpful.

And I wish to thank Ebony for following up on both the confirmation and after the move.  I also appreciated your efforts.

But, the heart and soul of this move belongs to the crew... they were absolutely courteous, efficient and very professional.  They worked as a team and worked very hard both on the pick up of the household and unloading at our new location.  They were very friendly and easy to work with during this move and each of them deserves very high praise for a job very well done.

The only mishap was an heirloom piece of wicker (a chair) that belonged to my wife's mother.  There was a hole caused by something that pierced the wicker on the back of the chair.  My wife treasured this piece and she was disappointed that it happened.  We have not heard anything as yet from Interstate.

Overall, however, given this is the first time we've had to use a moving company, I would certainly recommend Interstate to anyone who has a need to move.  I sincerely feel that the crew is most deserving of your company's recognition for their efforts.  I know they were just doing their job, but they are the true ambassadors for Interstate and represented the company in the highest regard.

George and Debbie G.

This was an excellent experience.  An 83 year old friend needed to move from Florida to Maryland in 30 days because her house sold the first day on the market.  She didn't know where to start.  On a reference I received, I called and spoke to the kindest person, Ms. Elener.  

I was pressed for time too because of a family reunion in North Carolina. The employees of Interstate acted as a team to make the best accommodations for my situation. They helped me meet my tight schedule and the thirty day closing on my friend's home.  All the furniture came on time. I was in direct communication with Todd, the driver of the tractor trailer. The communication was awesome.  My stress was greatly reduced by the communication between Ms. Elener, Todd and me.

As promised the furniture was on time, really a day earlier than expected which was a blessing with my schedule. Everything was intact just as it was leaving Florida. My friend settled her home and we boarded a plane to Maryland to meet the truck.

I didn't feel like a number with Interstate Movers of Northern Virginia.  I would recommend this company with a 10 out of 10 rating. Don't waste your time with others companies. Many could not meet my schedule and pushed for a lot of money up front. Not Interstate!  A small deposit on a credit card did it all. The projected pounds for my move was nearly right on the money. I don't know how they do it, but Interest knows how to make a big move and keep their customers happy.  A job well done by a great team!

Gina S.

I was absolutely compelled by the prestigious level of service I received from Interstate. My liason with the company, Joe Dugo was a MONUMENTAL help. Being my first time moving on my own, Joe answered every question and addressed every concern, no matter how trivial. My relocation team arrived at my moving site 30 minutes early and had me out of my old house and gracefully into my new one in a mere 4.5 hours (I timed them). My relocation team were as quick as they were carefully and very professional. I would highly recommend Interstate to anyone moving, especially those similar to myself who have busy schedules and find the issues of moving stressful. Thank you so much for your immaculate services, and for sending me YOUR BEST team. (If they get any better than that, you could name your price). Thanks again for you excellent services.

Brandon B.

Thank you so much for checking in regarding our move last weekend! Things have been very overwhelming so I have not checked my home email until today or I would have responded sooner.

I was very please with how everything went with the move last weekend! I cannot say enough about the professionalism, dedication, strength, and excellence all four team members provided as they assisted us with getting everything out of the apartment, into their truck, and then back into our new home. They even provided insight and recommendations when it appeared some of our plans were not going to work based on the size of the rooms as compared to the size of the furniture, which was so helpful!

Please let Dobbs, Joe, Porter, and Michael all know how much we appreciated all their excellence!

Jennifer O.

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