Residential Customer Testimonials

I recently had my household good delivered (8 June 2011) to my new home in Maryland. I informed both TMO and Ace Van & Storage Company that my driveway would not accommodate the normal delivery truck (18 wheeler). I requested that smaller trucks be used because I had a long driveway that was all uphill. In addition, I had almost 17,000 lbs that I wanted to unpack.

Working for the government, I have been packed and unpacked over a dozen times and I have never had the pleasure of being unpacked by the kind of professionals that unpacked me on 8 June. Usually, sometime during this process, I end up frustrated and angry because the movers do not care and do not listen to what I would like done. This is just a job for them. This was not the case with these men. The men worked efficiently and effectively but more important as a ‘team.’ They followed my instructions and it was ‘service with a smile.’ Not once did they complain about what I asked them to do, or made excuses for why something could not or should not go upstairs. Mr. Michael What I noticed most about the team leader, other than his integrity, was that he treated my household goods and my home as if it was his. He ensured pads were placed on my wooden floors and also outside so as not to damage my furniture as they unpacked it. He made certain that nothing was ‘scooted’ or dragged across my wooden floors. These were the hardest working men I have ever encountered in all my moves, and on one of the hottest days ever! These men did an extraordinary job and took pride in their work. They are truly to be commended for their extraordinary efforts to ensure the customer was happy. I was very impressed and happy.

Diana W.

Gilbert and I would to take this opportunity to say “thank you” for the great service we received during our move from Ashburn to Haymarket this past weekend. The fellas from Interstate demonstrated excellence, customer service, care and concern over our furnishings. As you may know, moving is a challenging task in and of itself, but when you have a company that can send top notch, qualified and experienced movers with personality to move you, it makes a tough task “feel” and “look” easier. We certainly could not have done it ourselves, but the extra mile that was extended and competitive pricing confirmed our deciding to select Interstate for our relocation and we were not disappointed. This was the best move we have had even as military folk.

Gil and Jameece P.

We don’t want to let another day pass without telling you how much we appreciate your expertise in setting up our outstanding move, applying all the resources at Interstate at just the right time. You made us feel very confident that all would do well, and we felt comfortable in calling on you whenever we had any concerns about the whole process.

We could not have possibly had any better packers. They are both so good and efficient at what they do. We said as we watched them box everything up that they packed each piece as if it were their very own. Their caring handling of our possessions proved that they have the “golden touch.” Not one single thing was broken or damaged. They all did an outstanding job of loading and unloading our household items. Everything arrived in perfect shape and ready for us to set up our new home.

Not only did all of you do an excellent job, but every single person was a pleasure to be around. Each one was pleasant, cheerful and eager to do a perfect job.

George and Peggy W.

Thanks to all at Interstate for a wonderful "pick up day" for my belongings. Everything went as smooth as could be. Interstate's employees (Maurice Halder, Anthony Davis, Sr and Derek Watkins) who worked on my job were polite, efficient, pleasant and professional. The team was here all day and they worked continuously with smiles on their faces and never a raised voice.

So glad, after calling many companies, Interstate and I connected. Sherrie Skinner is an informed and efficient sales rep who delivers what she promises.

Thanks Interstate.

Georgia F.

Just a quick email to let you know that Interstate was such a delight to work with during our move.  As to that end, I want to again thank you and your team for your tremendous efforts in handling our office move. Interstate became a valued partner, rather than just a vendor, by providing a comprehensive relocation solution involving not only the office move, but also move management and the connection of our technology equipment.  Interstate suggested efficiencies whenever possible that saved us time, money and frustration.  Your flexible solutions met the challenges of our office move associated with the holidays, ongoing construction and our security requirements.  The Interstate team was a pleasure to work with – they were true professionals.

Your group made moving easy and lightened my team’s work load.  The entire company was so pleased with the moving organizational aspects and that we had no lost crates.  Please express my appreciation to the entire team involved.

Janet F.

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